You've received an email inviting you to join a Banana Pin workspace. The invite link expires 48 hours after it's sent — if it's expired, ask the person who invited you to resend it. What happens next depends on whether you already have a Banana Pin account.
If you already have an account
- 1Click the invitation link and log in with the account matching the invited email address.
- 2You'll land on your dashboard home, not automatically inside the invitation.
- 3Open Invitations received in the sidebar, find the pending invite, and click Accept.
If you don't have an account yet
- 1Click the invitation link and choose Create an account, using the same email address the invite was sent to.
- 2Check your inbox for a separate verification email and click the link in it to verify your new account.
- 3You'll be asked to log in again after verifying — this is a normal, required step.
- 4Once logged in, open Invitations received in the sidebar, find the pending invite, and click Accept.
Accepting isn't automatic in either path — signing in or verifying your email only gets you into the dashboard. You always finish by accepting the invite yourself from Invitations received.
Once accepted
You're a member of the workspace with the role you were assigned (Owner, Admin, Operator, or Viewer). If your invite was scoped to specific products, you'll only see those within the workspace.
- If the workspace already has claimed devices, you'll see their live data immediately, subject to your role and product scope.
- If it's a new workspace with no devices yet, someone with Owner or Admin access will need to claim a device before there's any data to view.
Related: Workspaces, Members & Roles · Claiming a Device